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No templates, no media

Community Beginner ,
Nov 25, 2023 Nov 25, 2023

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There are no templates, no media. blank sidebar. I can open my stuff, but cannot add templates, media.. I can resize the blank page, though 😄
Bug Unresolved
TOPICS
Performance

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1 Comment
Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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Hi @Luka22533872f6dm,

 

Thank you for reaching out. We are sorry for not replying sooner.

 

Which browser, browser version, and operating system are you currently utilizing? Did you try to refresh the page? 


There are a few workarounds you can try:
• Try editing from another browser, such as Microsoft Edge, Safari or Chrome
• Test in incognito or privacy mode.
• Clearing the cache/cookies from the browser
 
If the issues persist, please send a screenshot or a screen record, so we can see what you're experiencing.

 

Thank you,

Winnie

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