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non riesco a scaricare il file

New Here ,
Oct 10, 2024 Oct 10, 2024

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non riesco a scaricare il file perchè dice che ci sono delle immagini stock che non può dare la licenza.

il problema è che non sono nemmeno seganlate come scritto.

ho cambiato una per una le immagini, un grande disagio, ma ancora lo stesso errore....

Bug Unresolved
TOPICS
PDF , Performance

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1 Comment
Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Hi 

@jessica_77230

 

 

Hi there! I’m sorry to hear about the trouble you’re experiencing with downloading your file due to stock image licensing issues. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? You can try clearing the browser's cache and cookies and let us know if that helps.

 

Also, ensure that all images used in your project are properly licensed. You can do this by checking the license history in your Adobe Stock account. Also, try sharing the screenshot of the error message you're seeing.

 

Regards,

Tarun

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