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Not loading pictures

New Here ,
Sep 19, 2023 Sep 19, 2023

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Remove background is not loading pictures
Bug Unresolved
TOPICS
Image Editor , Performance

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66

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3 Comments
Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Hi @default32212720w3bmx8,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed this bug since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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New Here ,
Jan 02, 2025 Jan 02, 2025

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still not working

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Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

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LATEST

Hi @default32212720w3bmx8


Sorry to hear you're still having troubles.

I have some questions to better understand the issue:
- On what kind of device are you using Express, computer browser, phone, iPad, etc.?
- Are you receiving any kind of error message? 
- Does the issue happen all the time or only in certain instances?
- Would it be possible to share some screenshots of the issue?

Thanks,
Dave

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