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Not printing centered

New Here ,
Aug 23, 2023 Aug 23, 2023

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My margins when printing are not centered. I have tried everything that I know of. it happened when I converted the file from the app to desktop.
Bug Unresolved
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2 Comments
Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hello: 

I am so sorry that you are experiencing these distortions in your formatted documents. I have escalated your issue to our team. Can you answer some additional questions for me? 

  1. Was this project originally created on mobile or desktop version of Express? 
  2. Did you use a template or was this entirely your own self-created layout? 
  3. Do you remember the approximate time period this project was created? Recently or some time ago? 

Thank you, and I will help you get to the bottom of this issue. 

Hep Svadja, Product Manager of Adobe Capture, Adobe Color, & Creative Cloud Libraries

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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Hi @default31855858ke71vt , 

Sorry for the inconvinience caused. Can you please share your DocumentId. You can find out DocumentId in the URL when you open your document. It should look somethin like this:

urn:aaid:sc:VA6C2:69699512-b828-4ead-99f0-cbd98a55c3a7

 Thanks for your patience!

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