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Not working

New Here ,
Apr 06, 2024 Apr 06, 2024

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This app hasn't worked for me all day. The projects won't load and I can't work on anything. Also AI generator does not work.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , Generative AI , Image Editor , Multi-Page , Performance , Quick Actions , Subscription , Video

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4 Comments
New Here ,
Apr 06, 2024 Apr 06, 2024

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Same for me I can't get the Adobe Express web page to load/open.  Tried clearing history, restarting chrome, loging out and back in.  VPN is off.  

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Adobe Employee ,
Apr 16, 2024 Apr 16, 2024

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Hi 

@default36572162qf5uk9

  

@default7svt7d9tdbww

,

 

We're sorry for the delay. Could you please let us know when you have been seeing this issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Have you recently made any changes to your browsers? Try disabling the pop-up blocker if you have installed any.

 

Let us know how it goes.

 

Regards,

Tarun

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New Here ,
Apr 16, 2024 Apr 16, 2024

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Adobe Express wont open on Mac in Chrome or Safari.  The Adobe express icon just spins after trying to load in Chrome and never opens... and in Safari I can get in but then my content wont load it just spins.  

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Adobe Employee ,
Apr 17, 2024 Apr 17, 2024

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Hi 

@default7svt7d9tdbww

,

 

Thanks for your response. I have shared the information with our product team. Once I hear anything from them, I will update you.

 

Regards,

Tarun

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