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Old projects don't open

New Here ,
Sep 01, 2024 Sep 01, 2024

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Logging into express after a really long time. I had one old project that has been saved in "Your Stuff". However, when I try to open it, nothing happens and the page gets stuck. Tried this on multiple browsers and after power cycling the system.

Ad blocker is also off.

Bug Unresolved
TOPICS
Desktop Web

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2 Comments
Mentor ,
Sep 02, 2024 Sep 02, 2024

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AE no longer supports soem file formats:  Old spark videos, and Giphy for example.   You can still download them, you just cannot edit them. 

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Adobe Employee ,
Sep 05, 2024 Sep 05, 2024

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Hi 

@Glenn 8675309

,

 

Please check this article which will tell you about the minimum image requirements of Adobe Express- https://adobe.ly/3Xudloj

 

Let us know if that helps.

 

Regards,

Tarun

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