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Pages not appearing

New Here ,
Apr 10, 2025 Apr 10, 2025
Hello so when I try to open my projects it is blank, also when using imgaes I can no longer remove backgrounds from photos. This has definitely stopped my work in the app because it has been lagging and of course I can't see my work.
Bug Unresolved
TOPICS
Desktop Web , Performance
30
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1 Comment
Adobe Employee ,
Apr 11, 2025 Apr 11, 2025
LATEST

Hi @Shaneetra27804522ygrp,

 

Thanks for reaching out, and I’m sorry to hear about the trouble you’re experiencing.

Please try the following steps to help resolve the issue:

  1. Clear your browser or app cache and restart the app.

  2. Make sure your app/browser is up to date.

  3. Try accessing your projects from a different browser or device to see if the issue persists.

  4. Log out and back into your Adobe account.

If none of these steps help, please share a short screen recording so we can better understand the issue and escalate it for you. Thanks for your patience!


^MM

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