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Photo Image not Uploading - Blank White Box

New Here ,
Dec 11, 2023 Dec 11, 2023
When I upload a photo image (any photo image) all I get is a white box. It was working fine up until this point. Now, it doesn't matter if I uploaded the image before, nothing uploads correctly. I have already tried: Clearing cache clearing cookies cognito mode Nothing is working.
Bug Unresolved
TOPICS
Desktop Web , Performance , Video
235
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2 Comments
Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

Hi @Anita32965743tr9c,

 

Thank you for your patience, and I'm sorry you're having trouble.

I just spotted your post and wanted to find out if you still require help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate this issue.

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn 

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New Here ,
Aug 22, 2024 Aug 22, 2024
LATEST

Hello, 

 

I have the same problem, it only started last night, and all photos I add become a white box with only the opacity available to change.

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