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photo size

New Here ,
Jun 19, 2024 Jun 19, 2024

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I can no longer upload photos larger than 8000 pixels (web page creation). It used to work and I pay every month to use Adobe.
Has anyone experienced this problem?

Bug Unresolved
TOPICS
Image Editor

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1 Comment
Adobe Employee ,
Jul 02, 2024 Jul 02, 2024

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Hi 

@Nicolas38142910qes0

,

 

We're sorry for the delay. Are you getting any error messages? If so, can you share the screen shot of the message? Try  using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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