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1

Picture not loading

Community Beginner ,
Jul 15, 2024 Jul 15, 2024
Pictures not loading randomly.
Bug Unresolved
TOPICS
Desktop Web , Image Editor
443
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3 Comments
Adobe Employee ,
Jul 26, 2024 Jul 26, 2024

Hey @Tessa375743945pb3, Are the images still not loading for you? Was it happening in just one project or on all projects? Did you clear the cache/cookies of the browser to see if that makes any difference? 
Let us know if you still need help with Adobe Express!

 

Thanks,

Amitej

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Community Beginner ,
Jul 29, 2024 Jul 29, 2024
Hello, it's still not working for me. I tried clearing cache and cookies
and it's still a a no go
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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024
LATEST

Hi 

@Tessa375743945pb3

,

 

Thanks for your patience. Did you use the image from Adobe Stock or your device? Since when have you been seeing this issue? Are all the images not loading? Did you try signing out and signing in again to check if that helps?

 

If that doesn't work, try disabling the extension or any pop-up blocker you might have installed on your browser.

 

Regards,

Tarun

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