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Pixelation

New Here ,
Sep 10, 2023 Sep 10, 2023

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Since the shift to the newer version of Express - specifically since only having the ability to move old files over to the new version - I have had pixelation problems if I add an external image (the 19 Media Group logo, our podcast logo) as PNG files into a new or existing project. They look fine if I zoom in while in Express, but once I download them, you can see the result. It's an extra step, but I have had no issues in PhotoShop. Express is just much faster (I imagine that's why the name), but right now it's a multi-step, multi-platform process.
Bug Unresolved
TOPICS
Exporting and Sharing

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1 Comment
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi @default1igrfffffd8d 

 

Thanks for posting about the issue. I want to ensure I understand the issue correctly so I can report it to our developers. I created a HQ logo in PS, mine was 1548 x 1172 and saved this as a png. Then in Adobe Express I uploaded this png logo and resized it down to a much smaller version. When saving this out it as a png from Adobe Express it appeared pixelated. Does this accurately described your workflow and the issue? I'll include the files I tested with.

logo_testing.pngUntitled.pngSame-workflow-in-PS2.png

Thanks,
Dave

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