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Poor scaling of SVG brand logos

Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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Both the JLL logos were imported as SVG files. Both logos look sharp during designing, but upon export, they become jagged and look horrible. This is not usable for high-profile communications. SVGs need to be rendered without jaggies. This also happens with PNG logo imports. They look fine on canvas when editing, but look awful when exported to PNG.
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Exporting and Sharing

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6 Comments
Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hi @Pat237510197cth - I'm very sorry that you've encountered issues with SVG files. I've raised this with our engineering team to investigate. We'll update here with progress.

- Phil

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hi @Pat237510197cth 

 

Would it also be possible to attach the .svg file you're importing for recreating the issue? Also, can you share the dimensions of your project? Thanks

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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Hi David, I attempted to respond to your email with the SVG files, but received a mailbox full errror from Adobe: "The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly."

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New Here ,
Aug 29, 2023 Aug 29, 2023

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Any updates? I am experiencing the same issue with certain SVGs and not others... 

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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Thanks for trying @Pat237510197cth Is it possible to attach the .svg to the thread here?


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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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@Pat237510197cth @Tully5C73 

 

Engineering is requesting example SVG files in order to reproduce the issue. They are unable to reproduce the issue currently.

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