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28

Probleem tijdens bestanden openen

Community Beginner ,
May 17, 2024 May 17, 2024

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Als ik een bestand probeer te openen krijg ik deze melding: Er is een onverwacht probleem opgetreden. Probeer de pagina te verversen of ga terug naar Start. UUID: c3c039f4-720c-42d9-bd82-155ea8b3f489
Bug Unresolved
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Desktop Web

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correct answers 1 Correct answer

New Here , May 17, 2024 May 17, 2024

Je viens de trouver un moyen d'accéder à nouveau à mon projet en en créant une copie (Personnel > Fichiers > 3 points > Dupliquer). J'espère que ça marchera pour vous !

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New Here ,
May 17, 2024 May 17, 2024

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adobe said there was an update then it refreshed. now i can't open my files

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New Here ,
May 17, 2024 May 17, 2024

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What is this? I cant edit my project. We've encountered an unexpected problem. Try refreshing the page or return back to home. UUID: 7be36c69-b770-4227-8e2e-e4c74b8b0660

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New Here ,
May 17, 2024 May 17, 2024

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UUID: 3078b165-3560-4986-ad05-80ea8ea6f064

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Adobe Employee ,
May 17, 2024 May 17, 2024

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default37461982fb841x, I'm sorry you're having trouble. If you've not tried yet, you can clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

^Lyn

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New Here ,
May 17, 2024 May 17, 2024

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I cannot open the files I have created and it keeps saying to refresh page but it doesnt work. UUID: d95f6383-f02f-48c6-ad9b-94c5fc0697fa

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New Here ,
May 17, 2024 May 17, 2024

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Hi there,

 

Getting different error codes when I try to access my files in Adobe Express. Can't seem to edit anything, anyone had the same problem? 

Screenshot 2024-05-17 at 12.23.06.png

Screenshot 2024-05-17 at 12.20.32.png

Screenshot 2024-05-17 at 11.52.05.png

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New Here ,
May 17, 2024 May 17, 2024

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UUID : a6b8270e-497c-4fab-a212-42affa28088d

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New Here ,
May 17, 2024 May 17, 2024

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Ein unerwartetes Problem ist aufgetreten. Versuche, die Seite zu aktualisieren, oder kehre zur Startseite zurück. UUID: f609ddeb-250b-4c5f-be25-6ba9e0e59171 I need help to proceed with my work ... thx

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Community Expert ,
May 17, 2024 May 17, 2024

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Some files won't open, I get the message something went wrong & try to refresh or go to the home screen. Files do show up in my creative cloud, but can't open from there as well.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Ao tentar clicar para abrir um dos meus projetos é apresentado o erra anexo.

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Adobe Employee ,
May 17, 2024 May 17, 2024

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@Jess24421069mi7g, I'm sorry you're having trouble.

I haven't been able to replicate this issue.

If you haven't tried yet, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or incognito mode.

If this doesn't resolve the issue, try duplicating and retesting the file.

^Lyn

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New Here ,
May 17, 2024 May 17, 2024

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Error code 69ba8bbf-4fae-4be4-97fe-41000d52aa28 keeps popping up, unable to open any project

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New Here ,
May 17, 2024 May 17, 2024

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Not giving me access to my file, I need it now. Fix your app.

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New Here ,
May 17, 2024 May 17, 2024

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New Here ,
May 17, 2024 May 17, 2024

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Je n'arrive plus à accéder à mon précédent projet. Je reçois le message d'erreur suivant : "Désolés, nous avons rencontré un problème inattendu. Essayez d’actualiser la page ou retournez à la page d’accueil. UUID : ef2428f8-20aa-4dc4-8505-77c7e5def6ed" J'ai beau réactualiser plusieurs fois, le message revient toujours. Ma connexion internet est stable. J'ai vidé cache et cookie, , désactivé mes extensions de navigateur, changé de navigateur, passé en mode incognito et j'ai même essayé à partir d'un ordinateur différent, sans succès. Pouvez-vous m'aider ?

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New Here ,
May 17, 2024 May 17, 2024

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Bij het openen van mijn bestanden krijg ik de foutmelding die te zien is in de schermopname. Het maakt niet uit welke ik probeer te openen het is bij allemaal het geval.

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New Here ,
May 17, 2024 May 17, 2024

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la meme pour moi!

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New Here ,
May 17, 2024 May 17, 2024

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Liebes Support-Team, wenn ich ein bestimmtes Projekt bearbeiten möchte, kommt folgende Fehlermeldung: UUID: 51633df6-20ed-4797-9ef8-28750d86f6da Es bleibt nur die Möglichkeit die Seite zu aktualisieren (was nach mehreren Versuchen nicht funktioniert hat) oder wieder auf die Startseite zu wechseln. Was soll ich nun am besten tun? Herzliche Grüße

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New Here ,
May 17, 2024 May 17, 2024

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I'm trying to open my project on adobe express, it won't open and tells me to refresh the page or go back to home. I have done this multiple times but it still isn't working. this is the error code UUID: 17a067d5-0bb8-4f7c-a81f-420766ff3e0

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New Here ,
May 17, 2024 May 17, 2024

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Hi people;

 

getting this message pop up over the last hour or two...

laptop and phone both doing this tried on home wifi which is fine and on 4G, tried to reset the firewall settings... same on Windows App and using Edge browser...

 

"We've encountered an unexpected problem. Try refreshing the page or return back to home.

UUID: e9d2f61e-cc5b-467c-8c89-8d8f74b8fb31"

 

trying to open large working files.  Smaller / old files seem ok. HEEELLLPP??!!!

 

have hours of content and work in here.... please help!

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New Here ,
May 17, 2024 May 17, 2024

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Je viens de trouver un moyen d'accéder à nouveau à mon projet en en créant une copie (Personnel > Fichiers > 3 points > Dupliquer). J'espère que ça marchera pour vous !

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New Here ,
May 17, 2024 May 17, 2024

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Rachel36897065fia2_0-1715952552877.png

Does anyone know why I'm getting this everytime I try and open up a saved project. Was working fine this morning.

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New Here ,
May 17, 2024 May 17, 2024

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Bei jedem Öffnen der Datei kommt eine Fehlermeldung. Ich komme an keine der Seiten mehr heran.

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New Here ,
May 17, 2024 May 17, 2024

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I keep getting this message and nothing helps: 

We've encountered an unexpected problem. Try refreshing the page or return back to home.

UUID: 2c370e38-c6a4-4fc7-856d-6cf2e5004992

 

What should I do?

 

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New Here ,
May 17, 2024 May 17, 2024

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Acil olarak dosyama erişip düzenlemem gerekiyor ama şu hatayı alıyorum UUID: 38ec9556-fcb1-4ff9-9f0e-b86f1ff07ab8

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