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Problemas com a time lime.

New Here ,
Mar 04, 2024 Mar 04, 2024

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a time lime fica se movendo sozinha quando passo o cursor por cima dela, então não consigo selecionar o ponto do video que preciso cortar. independente de onde eu esteja apontando a time line sempre volta pro início. Se não consigo escolher o ponto onde cortar o video, meu trabalho com edição de video aqui está inviavel, estou usando uma outra ferramenta por hora pra conseguir fazer... mas sou usuário premium, portanto pago para usar, e queria não ter que recorrer a outra ferramenta.
Bug Unresolved
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Desktop Web

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2 Comments
Adobe Employee ,
Mar 20, 2024 Mar 20, 2024

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Hi @felipeblanc,

 

Thank you for your patience, and I'm sorry you're having trouble.

Just spotted your post. While I have not seen recent reports about this, and sadly, I have not been able to replicate it. I'm here to help!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Remember to include your walk-through video so we can see what's happening. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn

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Adobe Employee ,
Mar 20, 2024 Mar 20, 2024

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@Lyn_D we actually fixed a bug in this area yesterday, so maybe that's why you can't replicate it!

@felipeblanc as @Lyn_D said, please give it a try now, and let us know if it's still happening.

 

Thanks

Abhi G

 

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