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Processing video lagging time

Community Beginner ,
Dec 21, 2023 Dec 21, 2023

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Every time there is a change like fast forward a piece of the video, the 'play' button stays 'thinking' and I have to start over the video. Or close the website and re-enter again
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi @betzy Amor To Create,

 

Thank you for your patience.

I just spotted your post and wondered if you still require help, as you reached out some time ago and have not been able to replicate this.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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