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Profile Error Blocks Buttons

Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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The profile button (profile photo, settings, etc.) is not rendering properly, listing out the dropdown menu as text. Because of or separately from this, I cannot select zoom, switch to views, select/deselect layers, delete or add a board. Buttons above that line (i.e. Download, Share) are still acessible.
Bug Fixed
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Performance

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correct answers 1 Correct answer

Adobe Employee , Sep 13, 2023 Sep 13, 2023

Thanks for the details, @KJB Photo 

For some users who reported this issue, clearing the browser cache and reloading has helped, so it may be worth a try.

 

Sorry for the incovenience.

 

Abhi G

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correct answers 1 Pinned Reply

Adobe Employee , Sep 15, 2023 Sep 15, 2023

Hi, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Status Fixed

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5 Comments
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi,

 

Thanks for reporting this issue. We're investigating.

 

Abhi G

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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Some added details: using Windows 11 laptop and Chrome. Issue not replicating on my desktop.

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Thanks for the details, @KJB Photo 

For some users who reported this issue, clearing the browser cache and reloading has helped, so it may be worth a try.

 

Sorry for the incovenience.

 

Abhi G

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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Thanks, Abhi.G @ ADBE, that was spot on. Clearing "Cached Images and Files" immediately resolved the issue.

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Hi, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Status Fixed

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