Thank you for sharing this, and we're sorry for the delay.
Please share a screenshot of your project and the template's name. It will help us to understand the issue.
What are the dimensions of your project? Does the same thing occur in a different project?
What is the format of the picture? We recommend uploading photos in JPG, JPEG or PNG formats. Can you specify what type of adjustment you're trying to do?
We suggest closing the project and clearing your cache before opening a new page. It may be necessary to try with a different browser, such as Google Chrome or Microsoft Edge.
We're here to help and looking forward to hearing from you.