• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Purchased plan won't activate.

New Here ,
Mar 07, 2024 Mar 07, 2024

Copy link to clipboard

Copied

Purchased 3 days ago via Applepay. Tried to activate premium version since to no avail. Tried several new IDs and passwords and still in trial version.
Bug Unresolved
TOPICS
Desktop Web , Subscription

Views

35

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

Copy link to clipboard

Copied

LATEST

Hi @default35939289z5cmw6,

 

Thank you for your patience.

The account *****pay@icloud.com runs on the Basic version of Adobe Express and does not hold any subscriptions. Please log in using the correct email address you've subscribed with.

 

I hope this has helped shed some light on your situation.

We're here to help should you have further questions or encounter any issues.

 

^Lyn

Votes

Translate

Translate

Report

Report