Replace picture and edit text

[hadiza_1234]

Hii everyone For good 3 days I can't replace picture and edit text it shows something went wrong  I refresh and update the application it's still not working pls help me 

[Amitej S]

Hi @hadiza_1234, Welcome to our Adobe Express community!

Can you please share the device and platform details you're working on? Is it a mobile app (iOS/Android) or a desktop browser? Please share the details with us so we can investigate the issue. If possible, please share a screen recording of the workflow, too. 

Also, let us know if the feature is not working on a specific project or on any/all project types.

We are here to help, just need more info

Best! 

[hadiza_1234]

This is the picture of what it’s showing me and I’m using the application
that I downloaded from my App Store pls assist

[Tarun Saini]

Hi @hadiza_1234,

Looks like the screenshot isn't being attached. Can you try sharing a screen recording of the issue to better understand it?

Regards,

Tarun

[hadiza_1234]

 

[hadiza_1234]

Here it what the app is showing me 🥹

[Tarun Saini]

Thanks for sharing the screenshot @hadiza_1234 . I tried on the device and it's working fine for me. Can you please try reinstalling the app and let us know if that helps?

Regards,

Tarun

[hadiza_1234]

I will miss all the things that I saved their

[Tarun Saini]

@hadiza_1234,

I'd like to inform you that reinstalling the app won't delete your work.

Regards,

Tarun