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saving video,uploading pictures

New Here ,
Nov 02, 2023 Nov 02, 2023

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Hello, when im making video its taking ages to save ,and when its saved half video is missing. and when i go to upload picture i cant. Im really not impressed whit this program,i payed it 120 something euros and its to much for this slow program.... How can i fix it ?
Bug Unresolved
TOPICS
Image Editor , Performance , Video

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1 Comment
Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

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Hi @default33335433iv9mzc,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix this pesky bug.

 

In the meantime, you can clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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