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Scheduled post not posting

Community Beginner ,
Jan 24, 2024 Jan 24, 2024

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I have refreshed the connection three times but my scheduled post will not work.
Bug Unresolved
TOPICS
Desktop Web , Scheduler

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correct answers 1 Correct answer

Adobe Employee , Jan 25, 2024 Jan 25, 2024

I'm sorry for the issues you are experiemncing here. Please could you I ask you to do the following?

1. Please share what social channel the post is failing on and the URL of the post? (you'll find this when you open the failed post)

2. If you are experiencing issues with Instagram/ Facebook connections, please can you ensure you have followed the instruction in this video? https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-instagram-account-from-personal-to-professional/td-p/14011702

...

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Adobe Employee ,
Jan 25, 2024 Jan 25, 2024

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I'm sorry for the issues you are experiemncing here. Please could you I ask you to do the following?

1. Please share what social channel the post is failing on and the URL of the post? (you'll find this when you open the failed post)

2. If you are experiencing issues with Instagram/ Facebook connections, please can you ensure you have followed the instruction in this video? https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst... (99% of posting issues are related to not having the correct permissions) 

Thanks!
Andy

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