Scheduled videos aren't being posted

[Bence Domonkos5CE7]

I've scheduled a short reel/video on several platforms more times in the last few weeks (Tiktok, IG, FB, LinkedIn). The videos never get posted and I have to manually upload them to the platforms. 

[Amitej S]

Hey @Bence Domonkos5CE7, Welcome to our Adobe Express community!!

This sounds frustrating, and it shouldn't be happening. Did you try refreshing all the social media platform tokens in Adobe Express scheduler? Sometimes, refreshing and reconnecting the social platforms resolve such errors. You may also want to try clearing out the browser's cache/cookies to see if that makes any difference.

You can also refer to this video- https://adobe.ly/3X6n1Vj 

Do let us know about your observations!

Thanks,

Amitej

[Bence Domonkos5CE7]

Hi Amitej,

Reconnecting all the channels did the trick and the videos are now getting posted. However, some posts did publish even while this issue was happening. Also, I did not get the notification email that something went wrong while posting, they just did not post and remained in the "scheduled" state even after the scheduled time was over.

Maybe worth checking out.