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1

Scheduling Calendar not allowing uploads

Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Hi! I'm really at my wit's end and need some help figuring this out. 

Whenever I try to upload an image to the calendar for scheduling content, it never actually uploads. I just assumed it was a graphic issue but the post was actually uploaded - nope, if I continue and hit "schedule, the post does not get scheduled. 

 

This is the screen I continue to get: 

ABrewerstein_0-1711467403326.png

The content never loads, no matter what I add. 

 

This is what I've attempted so far: 

- Uploading the image differently (selecting in files vs. drag & drop) 

- Uploading a different image (same issue) 

- Checking the file size (175kb is well below the limit) 

- Clearing cache/cookies (all time) 

- A different browser (tried both Chrome and Edge) 

- Restarted my PC 

- Checked my WiFi settings and connection speeds (all seem to be good and other sites are working fine)  

 

This is all being done through the web application (both browsers are up to date) and on a Windows 11 PC. 

I would really love to just schedule my content out - it was working fine last week without any issues. 

Bug Unresolved
TOPICS
Desktop Web , Scheduler , Social Media

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4 Comments
Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hi @ABrewerstein 

 

We are actively investigating. Sorry for the inconvenience and thanks for your patience in the meantime.

 

Abhi G

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Abhi.G @ ADBE Is this a known issue that others are experiencing or is this something on my end? 

 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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@ABrewerstein: we've seen a few other reports as well; it's not just you.


Abhi G

 

 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hi,

 

This issue has now been resolved. Could you please try again, and let us know if you continue to run into issues?

 

Thanks

Abhi G

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