Share Publish Pane moves out of view on Microsoft Edge

[Northwest29778056nk7l]

Publish / share pane when working with Webpages moves out of access on Microsoft Edge (doesnt happen in Chrome). 

Has only happened recently, can you please fix asap. 

[Tarun Saini]

Hi 

@Northwest29778056nk7l

,

Thanks for reaching out! We're sorry to hear about this. You can try clearing the browser's cache and cookies, restarting the browser and trying again For more info, please check this link- https://adobe.ly/4kUslFE 

Let us know if that helps.

Regards,

Tarun

[Northwest29778056nk7l]

it relates to the zoom level of the page. If it is set to anything other than 100% then any hover pane will motion to the right and not become visible. This behaviour isnt just on the share pane. 

[David__B]

Hi @Northwest29778056nk7l

Thank you for the additional details. I attempted to recreate this issue but was having difficulties doing so. A few additional questions to better understand your environment.

- Is the issue limited to Webpage files?
- How are you zooming in within Express (I don't see a zoom option in Express for webpage files like other file types). I wondered if you were using Windows built in Magnifer for example (Alt+F4) 
- What screen resolution are you using?
- What version of Edge are you using?
- Are you on Windows 10 or 11?

- Can you provide the steps to recreate the issue?

Thanks,
Dave

[Northwest29778056nk7l]

set the browser zoom to 90% in either Edge or Chrome and click the profile button or notifications and the hover should motion to the right. It doesnt do it at 100%. 

My resolution is 2560 x 1600. 

Doesnt appear to be an issue on Acrobat web, just express. 

[Tarun Saini]

Hi 

@Northwest29778056nk7l

,

Thanks for the info. Could you please let us know what is the version of Microsoft Edge you're using? Please ensure you're using the updated version of the browser.

Regards,

Tarun

[Tarun Saini]

Hi @Northwest29778056nk7l,

Could you share a screen recording of the issue you’re experiencing? It would be helpful to see a step-by-step walkthrough of what’s happening.

Regards,

Tarun

[Northwest29778056nk7l]

Here is a screen recoring from Edge: https://limewire.com/d/YTFY7#83Y9PbbuLN

You cant see when i change the browser zoom setting from 90% (where issue happens) and 100%

[Northwest29778056nk7l]

here is a screen recording of the issue with Chrome (going from 90% zoom to 100 % zoom in the browser setting) 

https://limewire.com/d/62C38#McV6U6dR9A

[Amitej S]

Thanks @Northwest29778056nk7l, for sharing the screen recordings. I;ve shared it with the team to investigate this. Once we have an update on this, we'll let you know. 

Best,

Amitej