Something went wrong UUID Error

[afnanaljohani]

windows 11

browser edge (for work)

[max_8063]

I'm getting the error since a few days: UUID: 9165e13c-e883-430c-ba46-e2c0524c49cb

[Tarun Saini]

Hi 

@max_8063

,

Thanks for reaching out! We're sorry to hear about this. Can you please let us know when exactly you get this error? Also, can you share the project with me via private message with edit access?

We're here to help, just need some info.

Regards,

Tarun

[Amitej S]

Hey @afnanaljohani, Welcome to our Adobe Express community!

Sorry to hear about the crash! Is it happening with a specific file or across multiple files? If it’s just one file, could you please DM me so we can arrange a way to share it for further investigation?

Thanks!

Amitej

[Steven_Schoeman4544]

im getting that error now too whats going on keeps refreshing

[graceful_Delight9162]

I'm also getting the same message when I am trying to open my file.

[Abhi.G @ ADBE]

Hi @graceful_Delight9162 

Sorry to hear that; do you mind posting a screenshot of the error (the UUID number can help us investigate).

Thanks

Abhi G