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Students can't get into AE

New Here ,
Sep 19, 2023 Sep 19, 2023

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My students are accessing AE through the Clever portal. They are getting SSO sign in errors (screenshots) or when they do get into the App they can not open the content and it just says "getting things ready (.png). [ Removed by Moderator]

Bug Unresolved
TOPICS
Performance

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1 Comment
Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Hi @default323925782258bf,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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