Students can't get into AE

Report · Sep 19, 2023

My students are accessing AE through the Clever portal. They are getting SSO sign in errors (screenshots) or when they do get into the App they can not open the content and it just says "getting things ready (.png). [ Removed by Moderator]

Report · Dec 20, 2023

Hi @default323925782258bf,

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

I'm here to help and looking forward to hearing from you.

^Lyn