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Synching Projects from Desktop to Mobile

New Here ,
Dec 06, 2023 Dec 06, 2023

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I am able to create as I please on Express on my desktop but once I try to work under the exact same account on the Express mobile app I can't access any of my created designs to work on. I have tried multiple times logging in and out of both devices and updating operating systems for each as well with no results. None of the "solutions" on Adobe Community forums are helping either.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Community Expert ,
Dec 06, 2023 Dec 06, 2023

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With the new Adobe Express desktop app launched in August syncing with the mobile app is no longer possible. The new desktop app is built so differently and with many new features that the mobile just can't sync with it. That's why projects from mobile can be converted to the new desktop version, but we cannot work the other way around. It is possible to bring projects from the mobile app to the new desktop but not the other way around. See this article on the conversion: https://helpx.adobe.com/uk/express/kb/file-conversion-troubleshoot.html

 

A new mobile app is in beta but there is no timeline on when we will see this, so for not syncing is not an option. 

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