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Templates and Brand

New Here ,
Aug 28, 2023 Aug 28, 2023
Hi, with the switch I lost all my templates and brand from my account - where can i find it now or transfer it?
Bug Unresolved
TOPICS
Performance
287
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3 Comments
Adobe Employee ,
Aug 29, 2023 Aug 29, 2023

Hi @default31924819i0hzhy,

 

You can transfer your projects and brands from the old version to the new one. For the projects, you can click here and follow the instructions below:

  • Click Move file on the project you want to migrate
  • Click Convert for Desktop
  • The conversion takes place
  • You will land in the editor for the new version of Express of the project you moved

 

I hope this helps you,

Winnie

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New Here ,
Aug 29, 2023 Aug 29, 2023

yes the projects will load but my brands will not. it shows an error when it attempts

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New Here ,
Aug 29, 2023 Aug 29, 2023
LATEST

Screen Shot 2023-08-29 at 11.09.56 AM.png

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