Templates/Media/Text/Elements search not appearing

Report · Oct 23, 2023

Hi, The search is not appearing for anything but 'add-ons' when I'm working in Adobe Express. This obviously makes the platform unusable if I cannot create new content or even edit my old content. I am using chrome on my desktop to access the web version of Adobe Express. This first started on 10/18, is anyone else seeing this issue? I've refreshed the page several times and logged in and out several times as well and I always get the same result.

Report · Dec 18, 2023

Hi @default33111644nmlkji,

We're sorry for the delay and to hear about this issue. Are you still experiencing this issue? If yes, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

Try clearing the browser's cache and cookies to see if that helps.

Thank you,

Neelam