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1

Text Disappearing in Adobe Express Template

Community Beginner ,
Feb 25, 2025 Feb 25, 2025

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Hi all,

 

I've created a new template in adobe express today, and a couple of hours later my text is invisible.

 

It comes back if I change the font, however this is time consuming.

 

How can I fix it?

Bug Unresolved
TOPICS
Desktop Web , Multi-Page , Performance

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8 Comments
Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

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Hey @Jasdeep368193047lhf, Welcome to our Adobe Express community!

Can you share the name of the font you're initially using that keeps disappearing? Such issues generally arise when any asset or font used in the project has a revoked license or the owner decides no longer to share it. 

I'd suggest you change the font to another similar font to avoid delays and hampering your work.

 

Thanks,

Amitej

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Community Beginner ,
Feb 25, 2025 Feb 25, 2025

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Hi Amitej,

It's called Acumin pro

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Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

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Thanks for the response, Our product team is investigating this issue. We'll keep you informed. Do let us know if you get similar issue for any other font aswell! 

 

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Guru ,
Feb 25, 2025 Feb 25, 2025

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If the text opacity is set to zero it also would disappear. 2025-02-25_162741.pngexpand image

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Community Beginner ,
Feb 26, 2025 Feb 26, 2025

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Thank you

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Adobe Employee ,
Feb 26, 2025 Feb 26, 2025

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Hey @Jasdeep368193047lhf, Does changing to a different font resolve this for you, or do the fonts still disappear? Also, as Glenn mentioned, check the text's opacity settings too. 

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New Here ,
Feb 26, 2025 Feb 26, 2025

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Any update on this? I am having the same issues

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Adobe Employee ,
Feb 26, 2025 Feb 26, 2025

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Hey @spencer_1647, Welcome to our community!! Thanks for posting here!

 

Could you share the name of the font that keeps disappearing? Have you tried switching to a different font to check if it disappears too? Also, check the text opacity settings. 

 

Let us know how it goes!

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