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text to video error

New Here ,
Oct 08, 2023 Oct 08, 2023

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my video has failed to load or download and show a preview it keeps saying there an error
Bug Unresolved
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1 Comment
Adobe Employee ,
Oct 18, 2023 Oct 18, 2023

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Hi there,

 

We're sorry to hear about this. Is it possible for you to share the screen-recording of the issue you're seeing? Since when have you been seeing this issue? Did you recently make any changes to your browser? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps.

 

Regards,

Tarun

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