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Textos apagados nos templates de redes sociais

New Here ,
Feb 21, 2025 Feb 21, 2025

Os textos dos posts que criei sumiram, aparecendo no lugar um balão azul e um ponto de exclamação do lado esquerdo. E sem previsão de normalizar pelo visto.

Bug Unresolved
TOPICS
Mobile Web , Social Media
122
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1 Comment
Adobe Employee ,
Feb 24, 2025 Feb 24, 2025
LATEST

Hi 

@mdanillo

 

Welcome to the community! We're sorry to hear about this. As per your screenshot, I don't see a blue balloon or an exclamation mark on the left side. When you use the text, could you please let us know which Adobe Font did you use? Did you try the same with another project? 

 

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

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