The App doesn’t work properly

[angela_0214]

The recording voiceover in the App doesn't work smoothly. Also, the editing makes the App and iPhone hang up and heats up the iPhone's all the time, especially when I switch functions. Really frustrating!!!!

[mahmoud_5524]

Hi @angela_0214,

We’re sorry to hear you’re experiencing these issues. To help troubleshoot, could you let us know which iPhone model and iOS version you are using, and which Adobe Express app version? Have you tried restarting the app or the device?

We’ve shared your case with our engineering team and will update you as soon as possible.

^MM

[mahmoud_5524]

Hi @angela_0214 ,

To help us investigate the issue further, could you provide a bit more detail? Specifically, what kind of content are you working on when you notice the lag, and what exactly do you mean by “especially when I switch functions”?

This will help our team better understand and address the problem.

Thanks 

ˆMM