Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

the video won't play properly without glitches

Community Beginner ,
Mar 31, 2024 Mar 31, 2024
every time I try to edit a video (doesn't matter the video imported) the system glitches out and I cant properly pause the video and edit it without it not playing when I click play afterwards. very frustrating
Bug Unresolved
TOPICS
Desktop Web , Performance
55
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Apr 08, 2024 Apr 08, 2024
LATEST

Hi 

@default36398795lrw17c

,

 

We're sorry to hear about the issue you're seeing. Is it possible for you to share the screen recording of the issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies to see if that helps. 

 

Regards,

Tarun

Translate
Report