There was an issue saving template.

[İchbinlacin]

Hello, I am making product images for my store. I want to create a template because it makes my job easier. But it gives this error. I restarted the computer and cleared cookies. I still couldn't solve the error. I'm waiting for your support. Thanks in advance, good day.

- Efe

[David__B]

Hi @İchbinlacin 

Sorry for your difficulties. Are you still encountering this issue?

Could you please try these steps and see if they help:

• Test in a few different browsers  - Chrome, Firefox, Edge, Safari
• Try clearing the browser cache  -  target=_blankhttps://support.google.com/accounts/answer/32050
• Test in incognito/private browsing mode -  target=_blankhttps://support.google.com/chrome/answer/95464
• Try creating a duplicate of the project and see if the error still occurs from there

Please let us know how it goes,

Dave

[julianh67287169]

I have the same problem saving templates. 

Unfortunately none of the points help.

[Amit27150270i3en]

How has this NOT been fixed yet?