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Tools not loading

New Here ,
Oct 21, 2023 Oct 21, 2023

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Tools not loading in Chrome or Safari
Bug Unresolved
TOPICS
Performance

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1 Comment
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

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Hi, 

Are you still having trouble with this issue? If yes, please provide us with the mentioned details so we can investigate it. 

  • The complete URL while in the editor with the project opened. 
  • OS & browser version info.
  • Console logs while you see a blank screen.


For Chrome browser users, you can refer to https://adobe.ly/3RmQdE4

to capture console log details.

 

Thanks,

Amitej

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