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unable to download mystuff

Community Beginner ,
Jul 31, 2024 Jul 31, 2024

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Unable to download from mystuff the video I created to my device. There is no option to export to my device.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Adobe Employee ,
Aug 09, 2024 Aug 09, 2024

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Hi 

@Unlimiteye388924911cgs

,

 

Thanks for your patience. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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