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Unable to Download Video

Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Video will not download. Other videos will download fine. I've tried reducing the amount of effects I'm using and removing the music/audio, but it still will not download.
Bug Unresolved
TOPICS
Exporting and Sharing , Video

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1 Comment
Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Hi @michaelag59402255,

 

We are sorry for your difficulties. Please try using a different browser and let us know if this helps. Try clearing the cache and cookies of the browser. Also, try using a different browser that accepts cookies and does not have any script blockers. Please share the file format you are unable to download.

 

We are here to help you.


Thank you,

Neelam

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