unable to download

[Faith30212621ldg5]

Every time I try to download, an error message appears. I've checked online and cleared the history, cookies and cache, but still having issues. I have a paid subscription so should be able to download.

[Imaginerie]

Some users are experiencing it and some don't... just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.