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Unable to insert certain photos

Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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I am unable to insert certain photos - these are taken with the same camera and are in the same format as those photos I am able to insert. They are even smaller in size
Bug Unresolved
TOPICS
Performance

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2 Comments
Adobe Employee ,
Nov 23, 2023 Nov 23, 2023

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Hi @F25786159ebg7, Thank you for reaching out. I'm sorry you're having issues inserting images. To better assist you, would you mind sharing more context on this? E.g. Is it from the mobile app or the browser? It would also greatly help us if you could include a screen recording of your steps and the images you're trying to insert. We're here to help and looking forward to hearing from you. ^Lyn

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Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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Hi Lyn

Thank you for your reply. Unfortunately, I have since given up and moved on. While not my first choice, I just ended up using photos that did work. 

I appreciate you taking the time to address my problem but I will no longer be seeking a solution.

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