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Unable to open files

New Here ,
Dec 11, 2023 Dec 11, 2023

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I am able to open the Adobe Express app and I am able to click on "your stuff" but I keep getting an error message that I need to reconnect and refresh my page to resume my work. I have already tried to open and close the app.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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Hi @dshorey,

 

Thank you for your patience, and for sharing the screenshot.

Due to different file types, files created on the desktop can not be accessed via the mobile app.

Although we don't have an exact time frame for when the Beta version will be available on the mobile app, rest assured our engineering team is actively working on bringing the Beta version to its mobile version soon, too.

Please let us know if you still need assistance or have any questions, as we're more than happy to help.

^Lyn 

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