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Unable to reconnect FB & Insta

Community Beginner ,
Feb 15, 2024 Feb 15, 2024

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Was prompted to reconnect accounts to refresh tokens. Initially says I am connected then when I click ok, it says connection failed.

 

[PII removed by moderator]

Bug Unresolved
TOPICS
Desktop Web , Social Media

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correct answers 1 Correct answer

Adobe Employee , Feb 15, 2024 Feb 15, 2024

Hey @default35482538i7vj8w  I'm so sorry about this - this was a bug that has now been resolved. I would suggest disconnecting and reconnecting your accounts now.  

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hey @default35482538i7vj8w  I'm so sorry about this - this was a bug that has now been resolved. I would suggest disconnecting and reconnecting your accounts now.  

Thanks!
Andy

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