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Undo does not work

Community Beginner ,
Oct 21, 2023 Oct 21, 2023
By pressing undo, the video goes black, like there is nothing in the video, and you can't go redo, can't undo, you are stuck. then, you refresh the entire page (browser refresh) and then video goes white, like there is no video at all. Like with undo, but the first undo makes the video screen go black, the refresh makes it white, like there is no video. Total mess, you must start again, switch off everything and start anew and you do not know where the program will land, what did you do by pressing several times undo. It takes time, energy, etc. Frustrating. irritating.
Bug Unresolved
TOPICS
Performance , Video
124
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1 Comment
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023
LATEST

Hi,

Are you still having issues working with videos in Adobe Express? I would suggest you give it another go after deleting your browser's cache and cookies; you may also try using other recommended browsers to see if it makes a difference. 

Please refer to Adobe Express: System requirements and check if all requirements are met.

Let us know if you still experience such issues.

 

Best,

Amitej

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