For 2 days, I have been unable to work through the entirety of a project in Adobe Express due to continuous unexpected problems. I have refreshed, updated, rebooted with no success. I have also tried to start the project from scratch, but that doesn't help either.
Sorry to hear you are running into this issue. Based on our logs, the error above happened while editing text. Is that true of all crashes you've encountered, or does it happen in other workflows as well?
ppConfig: Got IMS access token provider vendor-startup-ui.efd010137e371fb847f0.js:2 The main 'lit-element' module entrypoint is deprecated. Please update your imports to use the 'lit' package: 'lit' and 'lit/decorators.ts' or import from 'lit-element/lit-element.ts'. See https://lit.dev/msg/deprecated-import-path for more information. 175566 @ vendor-startup-ui.efd010137e371fb847f0.js:2 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-search>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-add>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-building>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-visibility>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:4933 DRAG_AND_DROP_STORE E hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 o hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-cclibrary>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 BranchIO: parseable data is not available in branch sdk. _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 BranchIO: initialization successful hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 ["[performance]","perf action complete",{"event.dts_start":"2023-10-25T17:03:23.767Z","event.dts_end":"2023-10-25T17:03:23.767Z","custom.perf_action_category":"brick-manager-construction","custom.perf_action_name":"brick-manager-construction","custom.perf_action_id":"78c2374e-7bec-464b-82a8-85d5e741c632","custom.perf_action_duration":0.099853515625,"custom.perf_action_start_offset":-0.5,"custom.perf_action_end_offset":-0.599853515625,"custom.perf_action_num_frames_authoring":0,"custom.perf_action_num_frames_rendering":0,"custom.perf_action_num_frames_requestAnimationFrame":0,"custom.perf_action_num_frames_incrementalValidation":0}] hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 GTagMarketingEventService: Sending Gtag gallery event hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] Wasm supported hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] webgl2 supported hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] GL Vendor : Google Inc. (Intel) hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] GL Renderer : ANGLE (Intel, Intel(R) UHD Graphics (0x0000A7A8) Direct3D11 vs_5_0 ps_5_0, D3D11) hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] GL Low Performance : false hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] Structured clone supported hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Kicking off batch-brand-migration hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 BrowserRequirements: Supported browser detected. Chrome 118.0.0.0 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 CheckAccessStrategyForGA: Access check result for the user is granted _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [BrowserSupport] Supported. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Access info call duration: 659 8hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Action not found with id: access-profile-load _endAction @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Adobe Stock provisioned for this user. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 checkBlockedFlow: Not blocked. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 accessCheckFlow: ga flow: true,ungated public beta: false hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 accessCheckFlow: Access granted. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Screen size on page load: width = 1536 height = 739 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocBatchMigrationStore Entering batch migration flow hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocBatchMigrationStore Although user seems to be migrated completely, but still checking Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object 5hz-startup-ui-index.4548dbaa5634f097aa1c.js:5723 [i18n] Did you forget to pass formatMessage() as a property to _ or add the undertest attribute when testing? formatMessage @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5723 uds.adobe-identity.com/userdocs/uds-projectx?version=213:1
Failed to load resource: the server responded with a status of 409 () hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Fetch url error response Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed after retries, giving up. Object Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Unhandled Promise rejection: ; Zone: <root> ; Task: Promise.then ; Value: Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) Error at u (https://new.express.adobe.com/static/74923.d0efe578ec2968bb16eb.js:1:53342) n.onUnhandledError @ hz-startup-otel.417f413169b4b280c92b.js:2 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 An uncaught promise rejection error occurred: Error Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Uncaught (in promise) Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Initializing Quota Calls hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [document-manager] InvitationServiceClient doc access status response Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Braze initialized successfully 11The FetchEvent for "<URL>" resulted in a network error response: the promise was rejected. service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Failed to load resource: net::ERR_FAILED hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed, trying again after delay. Object TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at l (74923.d0efe578ec2968bb16eb.js:1:54158) at hz-startup-bricks.c1611b26ea8e87d4b952.js:89:16739 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at hz-startup-otel.417f413169b4b280c92b.js:2:18225 at l.invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:8571) at a.runTask (hz-startup-otel.417f413169b4b280c92b.js:2:3976) at y (hz-startup-otel.417f413169b4b280c92b.js:2:10591) at nrWrapper (VM9:3:29524) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocBatchMigrationStore Aborting migration because XMP metadata found in USS Response Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocBatchMigrationStore Setting migration completed or aborted in UDS Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Finished Quota Calls 815.0999999940395 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocMigrationUDSData Size of array fetched while setting value in UDS, which could include repeated values Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 DocMigrationUDSData Size of array to be set in UDS Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:37 One time warning (isSharedWithMe): isSharedWithMe will be deprecated. Please use isSharedWithYouAsset dt @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:37 uds.adobe-identity.com/userdocs/uds-projectx?version=214:1
Failed to load resource: the server responded with a status of 409 () hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Fetch url error response Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed after retries, giving up. Object Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Unhandled Promise rejection: ; Zone: <root> ; Task: Promise.then ; Value: Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) Error at u (https://new.express.adobe.com/static/74923.d0efe578ec2968bb16eb.js:1:53342) n.onUnhandledError @ hz-startup-otel.417f413169b4b280c92b.js:2 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 An uncaught promise rejection error occurred: Error Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Uncaught (in promise) Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Failed to load resource: net::ERR_FAILED hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed, trying again after delay. Object TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at 89257.b47c602c83f379e14ce0.js:1:13219 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at hz-startup-otel.417f413169b4b280c92b.js:2:18225 at l.invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:8571) at a.runTask (hz-startup-otel.417f413169b4b280c92b.js:2:3976) at y (hz-startup-otel.417f413169b4b280c92b.js:2:10591) at invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:9676) at o.useG.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:9549) at n.args.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:33223) at nrWrapper (VM9:3:29524) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Uncaught (in promise) TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at 89257.b47c602c83f379e14ce0.js:1:13219 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at hz-startup-otel.417f413169b4b280c92b.js:2:18225 at l.invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:8571) at a.runTask (hz-startup-otel.417f413169b4b280c92b.js:2:3976) at y (hz-startup-otel.417f413169b4b280c92b.js:2:10591) at invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:9676) at o.useG.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:9549) at n.args.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:33223) at nrWrapper (VM9:3:29524) hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 UTILITYNAV: PROFILE READY platform-cs-edge-jpn3.adobe.io/rendition/id/urn:aaid:sc:AP:d0d7dad0-0686-501a-91e1-79c7451a1405;size=128;type=image%2Fpng?etag=%229af1f0f3aff0de339e237dd2e7b82feb%22:1
Failed to load resource: the server responded with a status of 422 () platform-cs-edge-jpn3.adobe.io/rendition/id/urn:aaid:sc:AP:031c11e6-1a73-508b-afca-6d9bce2d5f01;size=128;type=image%2Fpng?etag=%2249986d2901d0267d37484097cf4da839%22:1
Failed to load resource: the server responded with a status of 422 () platform-cs-edge-jpn3.adobe.io/rendition/id/urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597;size=128;type=image%2Fpng?etag=%22f2620ff8b471cce913b6b6df8a710ee3%22:1
Failed to load resource: the server responded with a status of 422 () platform-cs-edge-jpn3.adobe.io/rendition/id/urn:aaid:sc:AP:d8debb40-5627-5a7f-b7ae-d679dfe8549a;size=128;type=image%2Fpng?etag=%2207149af86cabfba72ebff76b19272d37%22:1
Failed to load resource: the server responded with a status of 422 () hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 UTILITYNAV: UNC WIDGET READY hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for ExportUtils not provided through Locator.set() within 10000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 36171.2456ce77a1e1fac66998.js:1158 Uncaught error: ResizeObserver loop completed with undelivered notifications. (Known error) l @ 36171.2456ce77a1e1fac66998.js:1158 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for ExportUtils not provided through Locator.set() within 20000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 GTagMarketingEventService: Sending Gtag editor event hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 checkBlockedFlow: Not blocked. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 accessCheckFlow: ga flow: true,ungated public beta: false hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 accessCheckFlow: Access granted. 2hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for ExportUtils has eventually fulfilled. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Using: {"renderer":"ANGLE (Intel, Intel(R) UHD Graphics (0x0000A7A8) Direct3D11 vs_5_0 ps_5_0, D3D11)","vendor":"Google Inc. (Intel)","lowPerf":false,"webGLVersion":2} "LECCoeditingService: preconnecting to urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597, clientId user-9a6070fd-5ea4-4aef-9497-9f32b8157cc5-dd7a2ab5-a060-4ebd-abaa-73c3c9e45fdc LECCoeditingService: connection state change [object Object] leclib-coediting: delta websocket connect #1 (delay: 0ms, elapsed: 0ms) [object Object] urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search:1 Mixed Content: The page at 'https://new.express.adobe.com/id/urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:16494/cc.png?type=http_initiate_workflow&channelGuid=97ee67fd-f0bb-495f-9960-f73aea...'. This request was not upgraded to HTTPS because its URL's host is an IP address. urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search:1 Mixed Content: The page at 'https://new.express.adobe.com/id/urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:35693/cc.png?type=http_initiate_workflow&channelGuid=97ee67fd-f0bb-495f-9960-f73aea...'. This request was not upgraded to HTTPS because its URL's host is an IP address. urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search:1 Mixed Content: The page at 'https://new.express.adobe.com/id/urn:aaid:sc:AP:29a7853b-5553-51d2-9730-2dbb63477597?category=search' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:57923/cc.png?type=http_initiate_workflow&channelGuid=97ee67fd-f0bb-495f-9960-f73aea...'. This request was not upgraded to HTTPS because its URL's host is an IP address. hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 WebGL: INVALID_ENUM: getParameter: invalid parameter name, WEBGL_debug_renderer_info not enabled P @ hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 WebGL: INVALID_ENUM: getParameter: invalid parameter name, WEBGL_debug_renderer_info not enabled P @ hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object AppConfig: Got IMS access token provider hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 [rendering] Updating canvas=#canvas to size=468x233 ...
leclib-coediting: delta discovered service endpoint: wss://livecreate-an1.adobe.io/notification-signed?gw_sig=8593c2d4ae800728fc5a39d60e096e52d6ccc5bd34322d3f5a9e67ac5ec85ad6 (1065ms) [object Object] leclib-coediting: delta connecting to wss://livecreate-an1.adobe.io/notification-signed?gw_sig=8593c2d4ae800728fc5a39d60e096e52d6ccc5bd34322d3f5a9e67ac5ec85ad6 [object Object] hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 CCD and Canvas login mismatch? false _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Time taken to fetch docmodel & manifest from DAS Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Document preloaded successfully. Object [document-manager] DocumentOpener.validateAfterOpen: Required singleton entity does not exist: #root [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 [document-manager] DocumentOpener.validateAfterOpen: Required singleton entity does not exist: #artwork [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 [document-manager] DocumentOpener.validateAfterOpen: Required singleton entity does not exist: #resources [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 [document-manager] DocumentOpener.validateAfterOpen: Required singleton entity does not exist: #clips [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 [document-manager] DocumentOpener.validateAfterOpen: Required singleton entity does not exist: #documentAnalytics [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 LECCoeditingService: awaiting preconnection [object Object] TQFS: update auth params Invisible text with ID 022648e1-4888-4fbe-ab79-85d0520bb3ce in document! _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 Invisible text with ID b666eabc-8336-4121-a9e0-18748ca76abc in document! _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 Invisible text with ID d754e27c-d57b-458a-84ec-e51df410c237 in document! _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 Invisible text with ID 3a7b70bc-82fc-4b4c-a000-424bfd076eb7 in document! _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 Invisible text with ID fecf6f7a-1ca5-44d4-b6a6-11d948aadbc7 in document! _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [performance] perf action complete Object The required default Page is not initialized in the docModel [object Object] _mirrorOriginalConsole @ /static/x-startup-au…d635c9f0f92450.js:1 /static/x-startup-authoring-main.a31dc0faa851b8a9d47c.js:2 Uncaught (in promise) UninitializedError: The required default Page is not initialized in the docModel hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 The custom element '<sp-icon-sentiment-positive>' has already been defined. hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Rendering_Error_Component Object leclib-coediting: disconnect [object Object] [object Object] leclib-coediting: delta.disconnect() [object Object] [object Object] leclib-coediting: socket closed: delta [object Object] [object Object] LECCoeditingService: connection state change [object Object] hz-startup-renderer-chimera.a94d4c094297223a2a59.js:1 [rendering] ContextSkia clean up ... hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [rendering] Not all canvas references were destroyed! _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 CCD Connection Successful! hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 [document-manager] InvitationServiceClient doc access status response Object uds.adobe-identity.com/userdocs/uds-projectx?version=216:1
Failed to load resource: the server responded with a status of 409 () hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Fetch url error response Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed after retries, giving up. Object Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Unhandled Promise rejection: ; Zone: <root> ; Task: Promise.then ; Value: Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) Error at u (https://new.express.adobe.com/static/74923.d0efe578ec2968bb16eb.js:1:53342) n.onUnhandledError @ hz-startup-otel.417f413169b4b280c92b.js:2 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 An uncaught promise rejection error occurred: Error Object _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-otel.417f413169b4b280c92b.js:2 Uncaught (in promise) Error at u (74923.d0efe578ec2968bb16eb.js:1:53342) hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 UTILITYNAV: PROFILE READY service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 36171.2456ce77a1e1fac66998.js:1158 Uncaught error: ResizeObserver loop completed with undelivered notifications. (Known error) l @ 36171.2456ce77a1e1fac66998.js:1158 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Failed to load resource: net::ERR_FAILED hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed, trying again after delay. Object TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at l (74923.d0efe578ec2968bb16eb.js:1:54158) at tc._fetchConfig (hz-startup-ui-lazy-index.5c383b4bcbbdbbe59a2e.js:250:175666) at tc.getConfig (hz-startup-ui-lazy-index.5c383b4bcbbdbbe59a2e.js:250:175032) at async ic.fetchData (hz-startup-ui-lazy-index.5c383b4bcbbdbbe59a2e.js:250:176135) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 127.0.0.1:35693/cc.png?type=http_initiate_workflow&channelGuid=97ee67fd-f0bb-495f-9960-f73aeaf09f2c-1698253431479&arg=0.9928956375038946:1
Failed to load resource: net::ERR_FAILED 127.0.0.1:57923/cc.png?type=http_initiate_workflow&channelGuid=97ee67fd-f0bb-495f-9960-f73aeaf09f2c-1698253431479&arg=0.8478792097326002:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Failed to load resource: net::ERR_FAILED hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 u failed, trying again after delay. Object TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at 89257.b47c602c83f379e14ce0.js:1:13219 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at hz-startup-otel.417f413169b4b280c92b.js:2:18225 at l.invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:8571) at a.runTask (hz-startup-otel.417f413169b4b280c92b.js:2:3976) at y (hz-startup-otel.417f413169b4b280c92b.js:2:10591) at invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:9676) at o.useG.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:9549) at n.args.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:33223) at nrWrapper (VM9:3:29524) _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 cdn-sharing.adobecc.com/content/storage/id/urn:aaid:sc:VA6C2:b2e61eaa-5968-46ac-bfbf-92de71714e47:1
Uncaught (in promise) TypeError: Failed to fetch at t.<computed> (VM9:3:5825) at hz-startup-otel.417f413169b4b280c92b.js:2:20223 at o.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:14790) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29094 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:47629) at t.with (vendor-startup-otel.b628e0ff68084147b2f7.js:1:1898) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:29009 at new z (hz-startup-otel.417f413169b4b280c92b.js:2:19298) at vendor-startup-otel.b628e0ff68084147b2f7.js:1:28967 at o.fetch (89257.b47c602c83f379e14ce0.js:1:419) at u (74923.d0efe578ec2968bb16eb.js:1:53087) at 89257.b47c602c83f379e14ce0.js:1:12196 at d (89257.b47c602c83f379e14ce0.js:1:12205) at 89257.b47c602c83f379e14ce0.js:1:13219 at l.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:7953) at a.run (hz-startup-otel.417f413169b4b280c92b.js:2:3361) at hz-startup-otel.417f413169b4b280c92b.js:2:18225 at l.invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:8571) at a.runTask (hz-startup-otel.417f413169b4b280c92b.js:2:3976) at y (hz-startup-otel.417f413169b4b280c92b.js:2:10591) at invokeTask (hz-startup-otel.417f413169b4b280c92b.js:2:9676) at o.useG.invoke (hz-startup-otel.417f413169b4b280c92b.js:2:9549) at n.args.<computed> (hz-startup-otel.417f413169b4b280c92b.js:2:33223) at nrWrapper (VM9:3:29524) service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 detect.ffc.adobeoobe.com:57921/cc.png?arg=0.3866696065566788:1
Failed to load resource: net::ERR_FAILED detect.ffc.adobeoobe.com:35691/cc.png?arg=0.8483549452468306:1
Failed to load resource: net::ERR_FAILED service-worker.js:1
Uncaught (in promise) TypeError: Failed to fetch at service-worker.js:1:26723 at service-worker.js:1:26932 detect.ffc.adobeoobe.com:15292/cc.png?arg=0.4788063525273436:1
Failed to load resource: net::ERR_FAILED hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for CopywriterAssistantStore not provided through Locator.set() within 10000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for GroupStore not provided through Locator.set() within 10000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for CopywriterAssistantStore not provided through Locator.set() within 20000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685 Locator: factory for GroupStore not provided through Locator.set() within 20000 ms _mirrorOriginalConsole @ hz-startup-ui-index.4548dbaa5634f097aa1c.js:5685
Could you confirm if the file that you are seeing the error with was created in the previous version of Adobe Express (the new version was launched on August 16). If so, could you try these steps:
I'm wondering if you are able to get into the document without immediately crashing. If so, you can use the '...' menu and choose 'Show version history'. Opening previous versions will create a duplicate document. I suspect that a version 2-3 versions back might not have this issue.
I should be able to restore the document from a previous version using internal tools. Would you be able to share the document with me? I can manually look through a previous version to restore, and then reshare the repaired document back to you (and delete).
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