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Video Download on Adobe Express not working

New Here ,
Oct 03, 2023 Oct 03, 2023

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I am unable to download my video that i have taken hours making 😞 I have tried to download it on a different browser, i have tried in an incognito window. I have tried downloading the app on my phone but my files are not coming up. Please help i need this video!
Bug Unresolved
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1 Comment
Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

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Hi @Beth32681832nndw,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix those pesky bugs.

 

Are things smoother now?

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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