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video editing and opening

Explorer ,
Mar 19, 2024 Mar 19, 2024

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I cannot open the videos
Bug Unresolved
TOPICS
Desktop Web , Video

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11

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1 Comment
Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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Hi 

@Carole26274142m77z

,

 

We're sorry to hear about the issue you're seeing. Could you please elaborate more on the issue? Are you getting any error messages? How are you trying to open the videos? Since when have you been seeing this issue? Is it possible for you to share the screen recording of the issue?

 

We're here to help, just need some info.

 

Regards,

Tarun

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