Video joining bug

[Eifion Svartberget]

Adobe Express only shows photoes when I choose the join video files option. No video files shown. 

[Tarun Saini]

Hi @Eifion Svartberget,

Welcome to the community! We're sorry to hear about this. Could you please share a screen recording of the issue? Which platform are you using? Is it a desktop or a mobile?

We're here to help, just need some info.

Regards,

Tarun

[Eifion Svartberget]

[Amitej S]

Hi @Eifion Svartberget, thanks for sharing this! It seems to be a file access-related issue. Please try going to iPhone's Settings > Apps > Adobe Express and see if 'Allow access for Photos' is set to 'Full Access'. 

You may also want to check if the app is updated to its latest available version. If this doesn't work, I suggest reinstalling the app once and sharing your observations.

Best!