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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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Help! I am unable to access any of my webpage projects to make edits. I can view and share, but not edit. Not good
Bug Fixed
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Performance

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correct answers 1 Pinned Reply

Adobe Employee , Oct 30, 2023 Oct 30, 2023

Hi all, our team worked on a fix for the issue. Please let us know if it is working fine for you.

 

Best,

Amitej

Status Fixed

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14 Comments
New Here ,
Oct 30, 2023 Oct 30, 2023

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I am trying to collab with a colleague. She made a newsletter on the 'Webpage'. added me a collaborator. but I cannot access it. The loading icon flickers on screen but never opens. I could view the 'preview' of the newsletter but could not edit it. My colleague left the webpage and then went back on to edit. but is now unable to edit and has the same issue as I did. Where it would load but never appear. We both now cannot edit the newspaper. Could you please let us know what to do. Thanks

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Good afternoon, For some reason when I try to access one of my webpages to edit, it stays in the loading screen all the time

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Trying to open a webpage to edit it, but it just hangs up loading and I can't do anything.  Is anyone else seeing this, Adobe is showing all systems up which is obviously a lie.

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Same, but Adobe claims everything is working normally...

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Same here

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New Here ,
Oct 30, 2023 Oct 30, 2023

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I am also having the same problem. Publishing is working too, but no matter what brower you are in it will not load.

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi, everyone; we are currently looking into the issue. Once there's an update, we'll let you know. 

Status Investigating

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Same here and I have a deadline

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New Here ,
Oct 30, 2023 Oct 30, 2023

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I hav had this problem all day

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi all, our team worked on a fix for the issue. Please let us know if it is working fine for you.

 

Best,

Amitej

Status Fixed

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @default332632141er5iw,

 

Sorry to hear you are running into this issue. Our team investigated and worked on a fix for this issue. Can you please try again and let us know if it works for you?


Thanks,

Amitej

Status Fixed

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @default332632041gu9o3,

There was an issue that is now fixed with editing webpages in Adobe Express. Can you please check once and let us know if it works fine for you? You can clear your cache/cookies once before trying again. 

 

Thanks,

Amitej

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @Gregory33263361p062,

 

Our team worked on resolving the issue with webpage editing in Adobe Express. Please give it a try, and consider clearing your cache/cookies once. 

Let us know if you encounter any further problems.

 

Thanks,

Amitej

Status Fixed

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New Here ,
Oct 31, 2023 Oct 31, 2023

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It’s working now. Thank you very much for sorting.

Many thanks,
Antonio



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