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Does anyone know how to fix this? The originaly mp4 uploaded does not have the border. Then when it's converted and downloaded as a GIF is has the weird border on it rather than the video being full size.
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Thank you for reaching out, and we're sorry you're having trouble converting mp4 to GIF.
Could you kindly share a walkthrough video of the steps you're taking and the mp4 you're using?
We're always here to help and look forward to hearing from you.
Many thanks,
~Lyn 🙂