500 Internal Server Error in Adobe Express Web App

[???_???????2577]

Hello,

I am experiencing a persistent "500 Internal Server Error" while trying to use the Adobe Express web app. This issue occurs immediately after logging in and attempting to access the main dashboard.

Steps I’ve Tried:

1. Cleared my browser cache and cookies.
2. Tried different browsers (Chrome, Edge, Firefox).
3. Restarted my device and internet connection.
4. Tested the website on another device.
5. Verified that my internet connection is stable.

Despite these efforts, the error persists, and I cannot use the service.

Additional Information:

• My operating system: [Specify your OS, e.g., Windows 11].
• Browsers tested: [List the browsers, e.g., Chrome, Edge].
• Adobe account type: [e.g., Free or Premium subscription].
• Internet speed: [Mention if tested and stable].

I would greatly appreciate it if you could help me resolve this issue or let me know if it’s a known problem on your end.

Thank you in advance for your assistance!

[Tarun Saini]

Hi 

@???_???????2577

,

We're sorry to hear about this. Thanks for the detailed info. Could you please share your Adobe ID with us via private message?

Regards,

Tarun